Delivery & Returns
UK DELIVERY
| Standard Delivery for orders over £75 | Free | 2 working days from dispatch |
| Standard Delivery for orders under £75 |
£3.95 |
2 working days from dispatch |
| Next Day Delivery |
£7.50 |
Next day (if ordered before 2pm) |
EU DELIVERY
| EU Standard Delivery | £20 | 14 working days from dispatch |
Taxes & duties are included in the price shown at checkout.
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US & CANADA DELIVERY
| US Standard Delivery | £20 | 7 working days from dispatch |
Taxes & duties are not included in the price shown at checkout, however are not applicable for orders under $800.
REST OF WORLD DELIVERY
| Rest of World Standard Delivery | £30 | Shipping time depends on destination |
Taxes & duties are not included in the price shown at checkout and will be payable by you on delivery. Contact your local customs office for more information.
Returns
We are happy to offer a refund within 30 days of receiving your purchase, providing items are returned in their original perfect condition with no marks or blemishes. Items must be in their original packaging, which should also be in pristine condition.
Complete the returns form enclosed in your delivery and include it with your returned items- unfortunately, we are unable to process your refund without it.
Please package your items securely and return to:
Rachel Simpson Returns
Unit 2 Church View
Dragon Lane
Newbold Verdon
Leicester LE9 9NG
The cost of return postage and loss of any items returned to us is your responsibility- we recommend that you use a delivery service that insures you for the value of the goods.
You will be notified by email once your refund has been actioned. Please allow up to 14 working days depending on the delivery service used.